Support | Simon American Express Credit Card
Support
TAP Miles&Go American Express® Card
Account
- How can I access my account
- Can I add an authorized user?
- Can I select a different Cardless product?
- Can I request a credit limit increase?
- How do I close my account?
- How do I update info on my account
- I’m getting an error message when using my Cardless mobile app. Help!
Payments
Transactions
- Where can I use my card to pay?
- How do I report a fraudulent transaction?
- How do I report my physical card lost or stolen?
- How do I dispute an inaccurate transaction?
- When do I use my physical card vs. my virtual card?
- Why was my transaction declined?
Rewards
- How can I track my sign-up bonus progress?
- How long after a purchase will my rewards be reflected?
- How do I earn rewards?
- Why didn’t my transaction earn rewards?
- Why did I earn fewer rewards than I expected?
- Will I earn rewards for referring a friend?
- How do I redeem my TAP Miles&Go miles?
- How do I earn miles?
- Transaction categories
- When will I receive my welcome bonus?
- What is the TAP Miles&Go Programme?
- What Lounges do I have access to?
- How does Preferred Boarding work?
- How does Checked Baggage work?
- How do I earn Status Miles?