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How can we help?

• Where can I earn 5% cash back?
• Will I earn 5% back in the food court? Or at a store across the parking lot?
• Can I earn 5% back on online purchases?
• Where will I earn 1% back on purchases?
• What qualifies as an eligible purchase?
• Am I eligible for cash back rewards?
• How can I use my cash back?
• What are my redemption options for the rewards I earn?
• Can a single transaction earn rewards in multiple categories?
• I earned fewer rewards than expected
• Can I earn a bonus for referring family members and friends?
• How do I purchase a Gift Card?
• Can I earn rewards when I purchase Simon Giftcards®?
• When will I receive my Gift Card?
• Why can’t I purchase a Gift Card?
• How do I redeem my Gift Card?
• How do I check my Gift Card’s balance?
• Can I gift a Gift Card to a friend?
• Do Gift Cards expire?
• Can I get a refund for my Gift Card?
• I was charged too much for my Gift Card purchase